Making changes
You can update any details by calling us on 03 456 100 123* - make sure it's before 10pm if you want us to change anything in time for the following day.
Travelling abroad
You can still receive your Text Message Service when you're abroad, but we'd recommend you suspend things until you get back. This is because we can't vouch for the security of any foreign phone networks.
Problems
Call us on 03 456 100 123* if you spot anything incorrect or irregular in your text updates, so we can get to the bottom of it as quickly as possible.
*our Digital Support Team is available 7am to 11pm Monday to Friday, and 8am to 11pm on Saturday and Sunday.