The Bank of England base rate has changed from 5.25% to 5.00%. There's no need to call us, we'll be in touch soon to let you know if this affects you.
Check out our Bank of England base rate page for more information.
Pay no first direct fees on your debit card when spending abroad. While we won’t charge you any first direct fees, you may still be charged fees that are outside of our control. Terms and conditions apply.
The Bank of England base rate has changed from 5.25% to 5.00%. There's no need to call us, we'll be in touch soon to let you know if this affects you.
Check out our Bank of England base rate page for more information.
Independent service quality survey results
Published February 2024
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 16 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.
The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found on the SQI page.
Authorised push payment (APP) fraud rankings in 2022
Authorised push payment (APP) fraud happens when someone is tricked into transferring money to a fraudster’s bank account.
These charts use data given to the Payment Systems Regulator (PSR) by major banking groups in the UK in 2022.
You can read the full report by visiting www.psr.org.uk/app-fraud-data Opens an overlay [Will show a security message first]
Your eligible deposits with HSBC UK Bank plc are protected up to a total of £85,000 or up to £170,000 for joint accounts, by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme.
This limit is applied to the total of any deposits you have with the following: HSBC UK Bank plc and first direct. Any total deposits you hold above the limit between these brands are unlikely to be covered.