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Savings help

  • How do I open a savings account?

    The way to open a savings account depends on the type of account you want. You can see all savings account we offer on our Savings landing page.

    Here’s a breakdown of how to apply for each:

    Regular Saver Account

    Apply via Online Banking or our mobile App.

    Cash ISA

    Apply via Online Banking, through our App or by post, or you can transfer current or previous years’ subscriptions by completing an ISA transfer form.

    Bonus Saver Account

    Apply via phone.

    Fixed Rate Saver

    Apply via phone.

    Savings Account

    Apply via phone.

    The way to open a savings account depends on the type of account you want. You can see all savings account we offer on our Savings landing page.

    Here’s a breakdown of how to apply for each:

    Regular Saver Account

    Apply via Online Banking or our mobile App.

    Cash ISA

    Apply via Online Banking, through our App or by post, or you can transfer current or previous years’ subscriptions by completing an ISA transfer form.

    Bonus Saver Account

    Apply via phone.

    Fixed Rate Saver

    Apply via phone.

    Savings Account

    Apply via phone.

  • How many Regular Saver Accounts can I have?

    Customers can have one Regular Saver Account with first direct per person at one time.

    Customers can have one Regular Saver Account with first direct per person at one time.

  • How is interest calculated on my Cash ISA?

    Interest is calculated daily and applied monthly.

    Interest is calculated daily and applied monthly.

  • How do I close a savings account?

    To close a savings account, please chat with us in our App - go to 'Help' and select 'Chat now'. Or in Online Banking, select 'Message us'.

    To close a savings account, please chat with us in our App - go to 'Help' and select 'Chat now'. Or in Online Banking, select 'Message us'.