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Savings help

  • How do I open a savings account?

    The way to open a savings account depends on the type of account you want. You can see all savings account we offer on our Savings landing page.

    Here’s a breakdown of how to apply for each:

    Regular Saver Account

    • apply through our mobile App or via Online Banking

    Visit our Regular Saver page for more information.

    Cash ISA

    • open an account via Online Banking, or by post
    • or you can transfer current and/or previous tax years' subscriptions by completing an ISA transfer form

    Visit our Cash ISA page for more information.

    Bonus Saver Account

    • apply through chat on our mobile App, or in Online Banking
    • apply by phone

    Visit our Bonus Saver page for more information.

    Fixed Rate Saver

    • apply through chat on our mobile App, or in Online Banking
    • apply by phone

    Visit our Fixed Rate Saver page for more information.

    Savings Account

    • apply through chat on our mobile App, or in Online Banking
    • apply by phone

    Visit our Savings Account page for more information.

    The way to open a savings account depends on the type of account you want. You can see all savings account we offer on our Savings landing page.

    Here’s a breakdown of how to apply for each:

    Regular Saver Account

    • apply through our mobile App or via Online Banking

    Visit our Regular Saver page for more information.

    Cash ISA

    • open an account via Online Banking, or by post
    • or you can transfer current and/or previous tax years' subscriptions by completing an ISA transfer form

    Visit our Cash ISA page for more information.

    Bonus Saver Account

    • apply through chat on our mobile App, or in Online Banking
    • apply by phone

    Visit our Bonus Saver page for more information.

    Fixed Rate Saver

    • apply through chat on our mobile App, or in Online Banking
    • apply by phone

    Visit our Fixed Rate Saver page for more information.

    Savings Account

    • apply through chat on our mobile App, or in Online Banking
    • apply by phone

    Visit our Savings Account page for more information.

  • How many Regular Saver Accounts can I have?

    Customers can have one Regular Saver Account with first direct per person at one time.

    Customers can have one Regular Saver Account with first direct per person at one time.

  • How is interest calculated on my Cash ISA?

    Interest is calculated daily and applied monthly.

    Interest is calculated daily and applied monthly.

  • How do I close a savings account?

    To close a savings account, please chat with us in our App - go to 'Help' and select 'Chat now'. Or in Online Banking, select 'Message us'.

    To close a savings account, please chat with us in our App - go to 'Help' and select 'Chat now'. Or in Online Banking, select 'Message us'.