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You can report them in our App. If you don’t have it, you can do this by calling us on 0800 085 2404.
Pause the panic when you misplace your card with the Freeze/Unfreeze button in our App.
Don’t worry about forgetting your PIN, it’s always available to view in our App.
Don’t have your card to hand? Your card number, expiry date and CVV are always available to view in our App.
To help you keep control you can put a block on your debit card for gambling transactions.
Our App can be used to switch cash withdrawals on or off and change the daily withdrawal amount on your card.
Our App can be used to lock and unlock your card for online, contactless or Chip and PIN transactions.
You can use your card and PIN as soon as you receive them. To enable the contactless function, you'll need to make a Chip and PIN transaction first.
If you haven't received a refund or something's gone wrong with your purchase, see our guide on what to do.
Everything you need to know about your Debit Mastercard.
Most phones can be used to pay for things by adding your card details to Apple Pay, Google Pay or Samsung Pay (depending on which phone you have). And to make setting this up even easier, you can use the card details stored in our App (sorry, this isn't currently available for Samsung Pay).’
Make payments up to £100 with just a tap of your card.
Apple, the Apple logo, Apple Pay, Apple Watch, iPad, iPhone, Mac, are trademarks of Apple Inc., registered in the U.S. and other countries.
Android, Google Pay and the Google Pay logo are trademarks of Google LLC.
Samsung and Samsung Pay are trade marks or registered trade marks of Samsung Electronics Co.Ltd. Use only in accordance with the law.
The Contactless Symbol is a trademark owned by and used with permission of EMVCo, LLC.
