Help with money worries

Popular questions

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I’d like some help with budgeting

Creating a budget can be a daunting thing, however the key is to be honest with yourself and really think about how you spend your money: even down those snacks you buy yourself whilst out and about. 

Read our quick guide to creating a monthly budget >

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I’ve missed a mortgage, loan or credit card payment

If you have already missed a payment, you’ll need to speak to us as soon as you can. Our dedicated Financial Support team are here to help. Before you call, please make sure you have details of your income and outgoings (you can find these on your bank statements or online banking) as we’ll be discussing these with you.   

For Loan or Credit Card payments call 03 456 100 188

For Mortgage payments call 03 456 100 193

Mon to Fri 8am to 8pm, Sat 8am to 6pm and Sun 9am to 6pm.

Read about some of the ways we could help >

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I’m struggling to get back into an arranged overdraft limit

If you’re in an unarranged overdraft and are struggling to get back into an arranged limit, you’ll need to speak to us as soon as you can. Our dedicated Financial Support team are here to help. Before you call, please make sure you have details of your income and outgoings (you can find this on your bank statements or online banking) as we’ll be discussing these with you.   

Call 03 456 100 188

We’re here Mon to Fri 8am to 6pm and Sat 8am to 4pm.

Read about some of the ways we could help >

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