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Contact us
Ways to get in touch
By Post
first direct
40 Wakefield Road,
Leeds,
LS98 1FD
Tweet us
@firstdirecthelp
We're here to help 24 7 365.
Phone or email us
08:30 - 18:00 Monday to Friday
Working for us
With a trophy cabinet fit to burst with prestigious awards and accolades from the likes of Which?, Moneywise and Cool Brands to name but a few, it's no secret that we're loved by our customers and industry experts alike.
About us
Since we began back in 1989, we have always been at the forefront of delivering amazing customer service alongside innovative ideas. It's what comes naturally to us.
Not only were we the UK's first telephone bank, but the first to offer an around the clock service to suit the needs of our customers, 365 days per year. In short, we’re the black and white bank with the big personality.
How to apply
Once you've done your research, you should hopefully have a good idea of what life at first direct is all about. Have we ticked all the right boxes for you?
first direct newsroom
The Social Media Newsroom is our designated press area for journalists, pulling together all our news, PR stories, photos and videos into one central hub. It's easily searchable and packed with information about first direct, making it the go-to resource area for breaking news and in-depth detail about first direct stories.